Change your password and sign out other devices
Change your password from your profile and understand how Attendex signs you out of other devices.
On this page
Changing your password regularly keeps your account safe. This article shows employees how to change their password, explains the options for admins, and describes when Attendex signs you out.
Change your password (employees)
- Click your name or photo at the top right and choose My profile, or open My Profile under Account in the left menu.
- Open the Password tab.
- Enter your Current password.
- Enter a New password and type it again in Confirm new password.
- Click Change password.
The new password must have at least 8 characters with upper- and lowercase letters, a number and a symbol, and must be different from your current one.
Change your password (admins)
- Sign out of the admin portal.
- On the admin sign-in page, click Forgot?.
- Follow Reset a forgotten password to set a new password.
An administrator can also email you a reset link from Admin Users — see Add and manage admin users.
How sessions work
- Password changed: when you change or reset your password, every other device signed in to your account is signed out within about a minute. The device you used stays signed in.
- Reset link sent by an administrator: you are signed out everywhere and must use the new link to set a password.
- Access removed: if your admin account is deactivated, your company is switched off, or your employee status changes to a leaving status, you are signed out within about a minute.
- Role changed: if an administrator changes your role or permissions, your menu updates within about a minute.
- Different company: opening another company's address in the same browser signs you out of the first one.
If you see "Your access has been removed. Please sign in again.", sign in again. If you still can't get in, your password may have been changed on another device or your access may have been removed — contact your administrator.
Sign out yourself
- Click your name or photo at the top right.
- Click Sign out.
Always sign out on shared or public computers.

