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Create letter templates

Write reusable letter templates with merge fields such as employee name, designation and CTC.

Admins & HR Updated 25 Oct 2026
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Templates are the starting point for every HR letter. Each template has a type, a body with merge fields, and an active switch.

Before you start

  • You need the hr.manage permission.

Create or edit a template

  1. Go to Core HR → Letters and open the Templates tab ( open Templates).
  2. Click New template, or Edit on an existing one.
  3. Enter the Name and choose the Type: Offer, Appointment, Confirmation, Experience, Relieving, Salary Revision, Warning or Custom.
  4. Write the Body with the toolbar (bold, italic, underline, heading, lists, centre).
  5. Click a field under Merge fields to insert it at the cursor, for example {{employee_name}}.
  6. Check the Live preview on the right. It uses sample data.
  7. Keep Active (available when generating letters) ticked so HR can use it.
  8. Click Save template.

Merge fields

FieldFilled with
{{employee_name}}, {{employee_first_name}}Full name, first name
{{employee_code}}, {{employee_email}}, {{employee_address}}Code, work email, address
{{designation}}, {{department}}, {{manager_name}}Job details and reporting manager
{{date_of_joining}}, {{date_of_confirmation}}, {{date_of_exit}}Key dates
{{ctc_annual}}, {{ctc_monthly}}Salary from the current salary structure
{{org_name}}, {{org_address}}, {{today}}Your company and today's date
Note

Only basic formatting is kept: paragraphs, bold, italic, underline, headings, lists, tables and alignment. Scripts, links, images and other styles are removed when you save.

Deleting a template

Click the bin icon on the template. Letters already generated from it are kept. To stop using a template without deleting it, untick Active.

Still stuck? Email info@cybexinnovation.com or WhatsApp +91 89277 73048.