Help Center

Handle asset requests and damage charges

Fulfil or decline employees' asset requests and record charges for damaged assets, optionally recovered through payroll.

Admins & HR Updated 25 Oct 2026
On this page

Employees can ask for a laptop, phone or other item from their My Assets page. HR handles these requests, and records charges when company property is damaged.

Before you start

  • You need the hr.manage permission.

Fulfil or decline a request

  1. Go to Core HR → Assets and open the Requests tab ( open Requests).
  2. The Pending list shows each request with the employee, category, reason and date.
  3. To fulfil it, choose an available asset in Assign asset… and click Fulfil. The asset is assigned to the employee straight away.
  4. To refuse, type a Reason to decline and click Decline.

The employee is notified either way. If no asset of that kind is free, add one to the inventory first.

Record a damage charge

  1. Open the Damage charges tab ( open Damage charges).
  2. Under Record a damage charge, choose the Asset assignment (employee and asset).
  3. Enter the Incident date. It must be between the assignment date and today.
  4. Describe What happened and enter the Charge (₹).
  5. Tick Recover through payroll to deduct it from the employee's next salary.
  6. Click Record charge.

Charge statuses

StatusMeaning
PayableRecorded, to be paid by the employee directly
Recovery in next payrollWill be deducted in the next payroll run
Recovered in payrollDeducted on a processed payslip
SettledYou clicked Mark paid
WaivedYou clicked Waive. Any pending payroll recovery is cancelled
Warning

A charge that has already been recovered on a payslip can't be waived. Recoveries appear as payroll adjustments (see Add bonuses, incentives and one-time deductions).

Still stuck? Email info@cybexinnovation.com or WhatsApp +91 89277 73048.