Help Center

Approve remote clock-ins

Require approval for web and mobile clock-ins, and approve or reject them as HR or as a manager.

Admins & HR Updated 25 Oct 2026
On this page

By default, web and mobile punches count straight away. If you turn on remote clock-in approval, each web or mobile punch waits for a manager or HR to approve it before it counts.

Turn approval on

  1. Go to Time & Attendance → Shifts and open the Attendance policy tab ( open the policy).
  2. Tick Web / mobile clock-ins need manager or HR approval before they count.
  3. Click Save policy.

Biometric device punches are never affected — they always count immediately.

What employees see

  • When they punch from the portal, they can add a Note for your approver.
  • The punch shows as Awaiting approval and the message says it counts once their manager approves it.
  • They can withdraw a pending clock-in under Attendance → Attendance requests.

Approve as HR or admin

  1. Go to Time & Attendance → Regularizations ( open Regularizations).
  2. At the top, the Remote clock-ins awaiting approval card lists each pending punch with the employee, date, time, source and note.
  3. Click Approve to count the punch, or Reject to refuse it.

On approval the punch becomes valid and the surrounding days are recalculated.

Approve as a manager

  1. In the employee portal, go to My Team and open the Approvals tab.
  2. Under Remote clock-ins, click Approve or Reject.
Pair it with geofencing

Approval works well with the geofence setting Allow, but flag punches outside — approvers can see which punches came from outside the office. See Attendance policy settings and office geofences.

Still stuck? Email info@cybexinnovation.com or WhatsApp +91 89277 73048.