Review regularization requests

Employees send regularization requests to fix missed punches or to record work from home, on duty or a partial day. Managers and HR can approve them. Approval updates the attendance day automatically.

Before you start

• To approve in the admin portal you need manage access to attendance. View-only users can see the queue but not act on it.
• Managers can approve requests from their own team in the employee portal.

Approve or reject as HR

1. Go to Time & Attendance → Regularizations ( open Regularizations).
2. Check the counters: Pending, Approved this month, Rejected this month and All requests.
3. Filter by status (Pending, Approved, Rejected, Cancelled, All statuses), by type, or search by name or code. Click Filter.
4. Each row shows the employee, Date & type, the original and requested Punches, the Reason and the Status.
5. Click Approve to accept the request.
6. To decline, click Reject, enter a Reason (shown to the employee) and click Reject.

Approve several at once

1. Tick the pending requests you want to approve.
2. Click Approve selected and confirm (Select all pending ticks every pending request shown). Attendance is updated for each one; any request that was already processed is skipped.

Approve as a manager

1. In the employee portal, go to My Team and open the Approvals tab.
2. Under Attendance regularization, click Approve or Reject for each request. See My Team for managers.

What approval changes

• Missed / wrong / forgot to punch — the requested times replace the day's punches (the originals are kept for the audit trail) and the status is recalculated as if the device had recorded them. A time left blank keeps the recorded punch.
• Work from home and On duty — the day counts as present, and late or early marks are waived.
• Partial day — the day's own punches stay; the approved hours away count towards the half/full-day hours and late or early marks are waived.
• The day is marked as regularized, the employee is notified and any attendance penalisation for that day is reversed.

Remote clock-ins waiting for approval are shown at the top of the same page — see Approve remote clock-ins.