Help Center

Fix your attendance with a regularization request

Ask your manager to correct a missed or wrong punch, or to approve work from home, on duty or a partial day.

Employees Updated 25 Oct 2026
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If a day is missing a punch, shows the wrong time, or you worked from home or outside the office, send a regularization request. Once approved, your attendance for that day is corrected automatically.

Request types

TypeUse it when
Missed punchThe device didn't record your in or out.
Wrong punchA recorded time is wrong.
Forgot to punchYou forgot to punch in or out.
Work from homeYou worked from home that day.
On dutyYou were working away from the office (client visit, travel).
Partial dayYou will be away for part of the day — enter the hours you'll be away.
OtherAnything else; explain in the reason.

Send a request

  1. Open the Attendance regularization page ( open Attendance regularization) — it is under Me → Attendance, and in your quick actions as Regularize attendance.
  2. Optional: under Days that may need fixing, click a day to fill in the form for it.
  3. Pick the Date.
  4. Choose the Request type.
  5. Enter the correct Punch in and/or Punch out. Leave one blank to keep what was recorded. For Partial day, enter the time you will be away from and to.
  6. Write a Reason, for example Biometric device was down in the morning.
  7. Click Send for approval.

You can also start a Work from home, On duty or Partial day request from the Actions card on your Attendance page.

Rules

  • Missed, wrong and forgotten punches need at least one corrected time.
  • Punch-out must be within 20 hours of punch-in. If your out time is earlier than your in time, it is treated as the next morning (night shift).
  • You can go back up to 90 days (not before your joining date).
  • Only Work from home, On duty and Partial day can be requested for future dates — up to 60 days ahead.
  • One pending request per date. Cancel it first to send a new one.

After you send it

  • Your reporting manager is notified. HR can also approve it.
  • The request appears under My requests and in Attendance → Attendance requests as pending. Click Cancel to withdraw it while it is pending.
  • When approved, your times replace the recorded punches and the day is recalculated. Work from home and on duty days count as present; for a partial day, the hours away count towards your day and late or early marks are waived.
  • If it is rejected, you see the reason in your requests.
Note

If your company uses attendance penalisation, an approved regularization automatically reverses any deduction it made for that day.

Still stuck? Email info@cybexinnovation.com or WhatsApp +91 89277 73048.